Smart and proactive coach operations
Running your day-to-day operations in a smooth, efficient and quality-first manner, should be the goal of every coach company. With our all-in-one cloud-based system we help you do just that, and more!
Cut costs, not corners
Our system offers a streamlined approach to management, enabling you to reduce operating costs and save time without compromising on quality.
Step into a world where operational excellence drives growth and customer satisfaction.
Covering all the processes
Make sure that you are ahead in the industry by using good digital solutions, and thereby increase the chances of winning more contracts and establish loyal customers.
Our system offers efficient solutions for the entire process in a coach company, such as sales, orders, planning, invoicing and more.
"We have doubled the turnover and multiplied the profit. Ferdia's IT platform allows us to work much more efficiently than before. We are also winning more customers and contracts as a result of new digital solutions."
Svein Iversen
Owner
,
Oslobuss AS
Built to suit for the specific users
As an admin in the coach company, you have all the access rights and decide to what extent other employees should have access and insight.
Your employees get their own profile where they can enter their contact information and update their calendar, ensuring everyone is kept up to date.
From the nitty gritty to a bird's-eye view
With our cloud-based system, you have all the information about your employees in one place. It includes manuals that clarify instructions and guidelines, and with the calendar overview, you can see which drivers are available when.
The platform provides a good overview of which driver is on which route, buses, and regular departures, in addition to information and status about your customers.
From the nitty gritty to a bird's-eye view
With our cloud-based system, you have all the information about your employees in one place. It includes manuals that clarify instructions and guidelines, and with the calendar overview, you can see which drivers are available when.
The platform provides a good overview of which driver is on which route, buses, and regular departures, in addition to information and status about your customers.
Key Features
We launch new features and improvements every week. Below are a few of our existing features that we think you will love.
Real-time tracking of the vehicle
Your customers can easily track their vehicles in real-time. With every trip, they can seamlessly monitor the coach's live location from their mobile devices
Instant customer feedback
As soon as the trip is performed your customer can rate the trip. You get instant feedback to measure the satisfaction from your customers.
The Driver app has it all
Your drivers will always have the latest update of all assignments, including attachements and navigation. The app also include sections for News, Handbooks, Calendar, Timesheet and Customer Feedback
Dynamic price calculator
All requests will be auto-priced based on your dynamic price factors. You configure it all from your company settings.
Driver alarm
Functionality to bulk notify all your drivers marked as emergency drivers. Your planning officer can follow their response and easy assign the most available drivers
Customer dashboard for your frequent customers
You can share a fixed URL to your frequent customers. From the URL they can always follow the vehicles when their trips are performed. You can From the customer card
Publish news to your drivers
From the admin section, you can create news articles to be distributed easily to all drivers. The drivers will receive the news in the Ferdia Driver App
Urgent notifications to customer
From the planning section, you can quick-send an urgent message to your customer as SMS or email. Useful when you experience delays or last-minute deviations
FAQs
Can't find what your looking for? Reach out and we will be happy to answer all your questions.
Yes you can! Traditional coach management systems primarily focus on coach operations. While there's nothing inherently wrong with that approach, winning more contracts requires shifting focus to your customers' needs. Today's customers demand an efficient way to obtain pricing and book a bus online, along with a seamless online experience. For private hires, they expect real-time tracking of vehicle positions for specific trips. Frequent clients desire live monitoring of their entire coach operations to measure performance. With the Ferdia system, you can provide all of these features to your clients. More importantly, leveraging digital solutions can help you secure new contracts and increase revenue
Leading coach operators in Scandinavia have used the system for years. The largest operator has more than 200 coaches, the smallest only have 3. You can read their testimonials in the section Success Stories. The unified experience is that smart technology helps them improve their operations, win more contracts, and improve their customer satisfaction.
By changing your system, you can expect the following benefits for your business: -Reduced costs and streamlined workdays -Enhanced revenues -Improved customer satisfaction -Preparedness for the future
No, you don't need to buy or install any other hardware to use our software. The system is cloud-based, like other modern systems. You don't even have to make any installations or integrations to give your customers access to vehicle tracking. It's all solved by tracking for the driver's mobile device. We do this a simular way as Uber and other modern logistic providers.
Ready to talk?
Let's have a non-committal conversation to figure out how our solutions can benefit your coach company in the best possible way.
