The customer portal is launched and ready for use
We have reached a milestone today. We have launched the first version of a complete self-service portal for repeating customers. The customer of our coach operators can be given access to their entire operations online.
The customer of the coach operator can get access to their entire operations online.
This is like online banking for the coach industry.
All our partners who use Ferdia's cloud-based operating system can activate the portal for their business and organizational type customers.
The customer are able to:
- Follow all their vehicles in real-time
- Make direct bookings, including via-points
- Request a quotation
- Get an overview of all planned trips, as well as of all completed trips
- Have detailed access to see the punctuality of all trips, both in real-time and historically
- Gain full overview and control of their customer relationship, including the group structure with associated subsidiaries
- Set up and manage users within their own organization; each user can have different access levels according to their role and organizational affiliation
Ready to talk?
Let's have a non-committal conversation to figure out how our solutions can benefit your coach company in the best possible way.
